Enabling Remote Access on the PC

To enable remote access for help and troubleshooting, when asked by Sylvain, start TeamViewer (not to be confused with MS Teams).

You can find TeamViewer, , under the ’T’ section by clicking on the icon, or pressing the [Windows] key.

Select Remote Control on the left panel of TeamViewer, as show below:

and then give to the remote person the ID and the Password displayed in the TeamViewer window, (i.e. 460 970 129 and 1b67pq in the example above). This will allow the remote person to take control of the PC. Exit TeamViewer when done.